Go professiona 620 I want to use the voice control

Laurent2410
Laurent2410 Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi there, on my Go professiona 620, I want to use the voice control but it is written " voice control cannot be used with your display language".
Can you please help me with this issue?
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Comments

  • YamFazMan
    YamFazMan Posts: 21,015
     Superuser
    Hi
    @Laurent2410
    Welcome to the site....
    Tomtom FAQ... Voice Control - supported languages
    See... https://help.tomtom.com/hc/en-gb/articles/360013898280-Voice-Control-supported-languages

    Stay Safe... ATB YFM
  • DougLap
    DougLap Posts: 9,959
    Superuser
    Hi @Laurent2410

    You also need a Computerised voice not a recorded voice for the relevant language. If you are using a compatible language then if you have not got the associated computerised voice then come back here and advise and we can ask one of the Mods to sort the voice out for you.

    Doug
  • Laurent2410
    Laurent2410 Registered Users Posts: 2
    Apprentice Seeker
    hi Doug,
    I'm french and I use my professional 620 in english with Jane voice. I read I needed Serena and Malcom voices but I don't know how to get it.
    Thank you for your help.
  • DougLap
    DougLap Posts: 9,959
    Superuser
    Hi @Laurent2410

    Hopefully @lampard will pick this up and add the voices to your account then you can download them to your unit which will need to be set to work in English (UK).

    Doug
  • lampard
    lampard Administrators Posts: 6,008
    Moderator
    Hi @Laurent2410

    Welcome to the Community! Added the voices to your account, you can download them when connected to WiFi.

    Regards, lampard