How to install saved places on the new device?
Messsonde
Posts: 5 [Apprentice Seeker]
Hi,
I bought 5100 GO lifetime maps for EUR 400 four years ago. Now is the battery empty and I cannot load it and the devise is not working. Acc. to Polish hotline of TOMTOM it is not possible to change the battery and I have to buy a new devise for EUR 500. It's typicall: the updates of maps are for free but you have to buy a new devise so they are'nt for free because you must pay for a new devise every 3 - 4 years.
How can I transfer all places from my old devise to a new devise? I completed over 300 locations of my customers.
Thanks and regards
I bought 5100 GO lifetime maps for EUR 400 four years ago. Now is the battery empty and I cannot load it and the devise is not working. Acc. to Polish hotline of TOMTOM it is not possible to change the battery and I have to buy a new devise for EUR 500. It's typicall: the updates of maps are for free but you have to buy a new devise so they are'nt for free because you must pay for a new devise every 3 - 4 years.
How can I transfer all places from my old devise to a new devise? I completed over 300 locations of my customers.
Thanks and regards
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Best Answer
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DougLap
Posts: 8,211 
SuperuserHi @Messsonde
Re the battery have a look on Youtube. Input battery GO5100 and you will find videos on how to change the batteries if you have the confidence to do it. You can get the batteries from Ebay/Amazon its a good idea to get the little toolkits that are offered to help you do the replacement.. You should be able to get Tomtom to accept the unit for repair as they can sort a battery out although will be more expensive than doing it yourself although a lot cheaper than a new unit .€500 looks expensive and I assume is the GO Premium X and do you want the extra accessories.
https://www.tomtom.com/pl_pl/drive/car/
If you get a new unit the equivalent to yours is the GO Premium as it has the inbuilt Sim for Traffic etc for 1499.00 . The Essential or Basic models require the pairing with your phone to get the Traffic.
Regarding transferring your My Places all you do is add the new unit to the same account as your current unit and the new one will synchronise all the My Places from the old unit to itself when it logs into the account. If you go to the My Drive Website and log into your account if you have been syncing to it with the old device you should see the My Places etc saved there.
Doug6
Answers
Superuser
Re the battery have a look on Youtube. Input battery GO5100 and you will find videos on how to change the batteries if you have the confidence to do it. You can get the batteries from Ebay/Amazon its a good idea to get the little toolkits that are offered to help you do the replacement.. You should be able to get Tomtom to accept the unit for repair as they can sort a battery out although will be more expensive than doing it yourself although a lot cheaper than a new unit .€500 looks expensive and I assume is the GO Premium X and do you want the extra accessories.
https://www.tomtom.com/pl_pl/drive/car/
If you get a new unit the equivalent to yours is the GO Premium as it has the inbuilt Sim for Traffic etc for 1499.00 . The Essential or Basic models require the pairing with your phone to get the Traffic.
Regarding transferring your My Places all you do is add the new unit to the same account as your current unit and the new one will synchronise all the My Places from the old unit to itself when it logs into the account. If you go to the My Drive Website and log into your account if you have been syncing to it with the old device you should see the My Places etc saved there.
Doug
I will try to replace the battery by myself.
I asked some peoples and they told me TomTom blocks elelectronically the device and you can replace the battery but the system will block the whole device. So the battery will be O.K. but you cannot switch on the device. So you are forced to buy a new device.
Is it true?
Thanks
Superuser
No they don’t block it and quite a few have done over the years. How would they know you have changed the battery.
Doug
my colleague who repairs mobile phones and computers told me all devices are programmed this way that you can load the devise for example 600 times and after that it is not possible to load a device although everthing with the battery is O.K. It seems these blocks are made as a electronical clock in the software of the device.
In this way we are forced to buy new phones and laptops every two or max. 3 years years instead to use them for many years. If you try to replace the battery of smartphone at the manufacturers service the price is usually 50% of the price of the new ones. It is the true about the care about the environment by big manufacturers.
Superuser
Did he tell you the moon is a balloon 🎈
If that information was correct then if it became public knowledge then the phone manufacturers would be fined billions for Restrictive Practices like VW for trying to trick the tests.
There is no way they could keep that quiet as just 1 disgruntled employee would make a fortune revealing it.
I have changed a battery on one of mine no problem.
Doug
Superusers
@Messsonde
The only device I know of with a countdown clock to end of life, is a Carbon monoxide detector....
7 years from the time you initiate the device to End of Life and a flashing LED....
My last one was 7 years to the day on the sales receipt
Stay Safe... ATB YFM
I ordered a new battery and will install it in my 5100 and let you know, if it works.
I hope you are right with the battery life in the phones - otherwise the resulting scandal would be much worse and expensive for the manufactures as VW....