MapShare Reporting - unable to view "My Reports"

colehill
colehill Colehill, DorsetRegistered Users Posts: 18
Master Explorer
I submitted 18 MapShare amendments earlier - mostly to do with speed limit changes.
Having subsequently spoken with my mother, who lives on the street concerned, I realise that I have made a mistake in one area but the website seems unable to list my amendments so that I can delete or correct my wrong entry - see image.
I went to support to log the issue but support requires me to log in and then gives me a blank screen. I am logged into my TomTom account in various places - but login to support isn't working.
Firefox v79 64 bit, Windows 10 Pro.
vay7l5pjlkso.png

Comments

  • ThannBanis
    ThannBanis Registered Users Posts: 39
    Renowned Wayfarer
    Yeah, I sometime see this, where none of my existing reports will show. Usually a logout and log back in fixes it for me.
  • colehill
    colehill Colehill, DorsetRegistered Users Posts: 18
    Master Explorer
    I am just trying again and it's just the same. I have, apparently, 18 reports - but none of them show (just the total)
  • VikramK
    VikramK Administrators Posts: 14,562
    Moderator
    Hi @colehill

    Could you try clearing the browser cookies and try again. Or use a different browser.
    The reports are visible when you are viewing the map region where the correction was reported.

    Thanks, Vikram