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Hi @epicjohn
No 'BL' means the device has 4 GB of built-in memory and if the device was supplied with lifetime maps... Then the lifetime maps will still be supported
The devices 'BK' with 2 GB of built-in memory are Eol (End of Life)
Go to the bottom of this page and Select Contact Us under the heading Support
Log into the Page that opens
Tap on the Red Contact Us
Type Help in the Red box and hit return
Help Box appears with a number of suggestions. Select Contact Us at the bottom of the box.
You now get a box with Chat/Email. options
The chat facility is very busy so you may have to try a few times before you get a connection.
Answers
Superusers
@epicjohn
ATB YFM
Superusers
@epicjohn
No 'BL' means the device has 4 GB of built-in memory and if the device was supplied with lifetime maps... Then the lifetime maps will still be supported
The devices 'BK' with 2 GB of built-in memory are Eol (End of Life)
Stay Safe... ATB YFM
Superuser
Ask Customer Support as they will know .
Go to the bottom of this page and Select Contact Us under the heading Support
Log into the Page that opens
Tap on the Red Contact Us
Type Help in the Red box and hit return
Help Box appears with a number of suggestions. Select Contact Us at the bottom of the box.
You now get a box with Chat/Email. options
The chat facility is very busy so you may have to try a few times before you get a connection.
Doug
Superusers
Here you can see how to: https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services/p1
Superusers
@epicjohn
You're welcome, glad you're sorted
Stay Safe... ATB YFM