LIVE Services subscription and update

Rdsa Registered Users Posts: 1
New Traveler
edited January 2019 in TomTom Services
In February this year I got a message on my tomtom saying the traffic live needed its yearly update.i went online and paid for the update,connected my device to my laptop and thought everything was sorted. Today my traffic live has gone off with another message saying the traffic live is due.
I am not the most computer savvy person and just want to talk to a human being to find out what's going on.
Can anyone suggest a phone number I can call to either get my tomtom sorted or at least get my nearly £50 back they have taken?


  • dhn
    dhn Posts: 33,391
    Customer support:

    :flag_gb: United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
  • Frankie_S
    Frankie_S Registered Users Posts: 2
    New Seeker
    Is there such a number in Germany?
  • Lochfrass
    Lochfrass Posts: 18,928
    edited August 2020
    Frankie_S wrote: »
    Is there such a number in Germany?
    Der Telefon Support für Deutschland wurde eingestellt :rage:
    Echt schade und nicht Kundenfreundlich.
    Kontakt Support: Der Chat sollte während der normalen Büro Zeiten verfügbar sein Mo-Fr 9:00-16:00