How do I change my account email address / user name as every time I try it won't save the update?

Larry_Nicoll
Larry_Nicoll Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
How do I change my account email address / user name as every time I try it won't save the update?

Answers

  • Lochfrass
    Lochfrass Posts: 18,928
     Superuser
    edited May 2020
    Do you mean to change your Mailadress from the TomTom account?

    https://www.tomtom.com/en_gb/account/details.html#profile
    l81b1qkvnbls.jpg
    To cahnge the Mailadree sin the Satnav, you must set it to factory settings.

    Or do you mean the Mailadress and the Username in this forum?
  • Seosamh90
    Seosamh90 Registered Users Posts: 3
    New Seeker
    to change it on my TomTom Drive Connect in order to update my maps
  • DougLap
    DougLap Posts: 10,116
    Superuser
    edited August 2020
    Hi @Seosamh90

    Log out of your old account and log in with the new on My Drive Connect. Maps are tied to the Tomtom units serial number.

    Doug
  • Seosamh90
    Seosamh90 Registered Users Posts: 3
    New Seeker
    Wiil try that thanks Doug