rider 550 doesn't connect to mac nor win

Josse Registered Users Posts: 5
Apprentice Traveler
i use macbook and windows via parallels. none is recognizing rider when connecting via bluetooth. what can I do ?


  • VikramK
    VikramK Administrators Posts: 14,024
    Hi @Josse
    Are you looking to update/manage the content on your RIDER 550?
    All the updates for the WiFi models are performed using the WiFi. However, if you still to connect it to a computer and see the steps advised in this article

    Thanks, Vikram
  • Johnnifer
    Johnnifer Registered Users Posts: 2
    Apprentice Traveler
    When the battery of my TomTom Rider 400 drains I have to go to the TomTom Services menu and select the 'Connect to MyDrive' option and log in to get it to talk to my laptop and phone.