hi any one having problems with a premium x — TomTom Community

hi any one having problems with a premium x

any one having problems with a premium x


  • YamFazManYamFazMan Posts: 19,920
    Welcome to the site....
    spike9999 wrote: »
    Anyone having problems with a premium x
    More detail needed ???

    Stay Safe... ATB YFM
  • spike9999spike9999 Posts: 2 [New Seeker]
    hi it wont receive a destination from my phone ,its very slow at mapping doesnt give an alternative route and gives some very strange routes ,miles out of the way its been used 3 times ,and the last time i switched it off because it got lost ,amongst other things,very dissapointed with it its a premium x
  • DougLapDougLap Posts: 8,658
    Hi @spike9999

    If you are sending a destination from the MyDrive App on the phone is the Premium logged into and syncing with the same My Drive Account.

    Re Alternative Routes. Create a route then
    Tap Menu
    Tap Current Route
    Tap Alternative Routes.

    Regarding odd routes what route preferences have you set in the unit.

  • YamFazManYamFazMan Posts: 19,920
    edited July 2020
    On the Premium x
    Tap 4Dot (.... Menu) --> Setting --> MyDrive... Login with your Tomtom Account Email & Password....

    Tomtom Premium X User Guide....
    Here... https://help.tomtom.com/hc/en-gb/articles/360014362599-GO-Premium-User-Manual

    Stay Safe... ATB YFM
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