Subscription after making a reset

Keithsd
Keithsd Registered Users Posts: 1
New Seeker
in resetting my app it deleted already paid subscription. what do I do

Answers

  • DougLap
    DougLap Posts: 9,951
    Superuser
    Hi @Keithsd

    Hopefully @lampard may be able to resolve the issue but if not you will have to contact Customer Support. Look back here tomorrow.

    Doug
  • tgold
    tgold Registered Users Posts: 2,192
    Revered Voyager
    Keithsd wrote: »
    what do I do
    Ensure you log back in again into the correct account in settings/TomTom Services.
  • lampard
    lampard Administrators Posts: 6,006
    Moderator
    Hi @Keithsd

    Welcome to the Community! Is it resolve already? Are you logged in with the same email address you used before?

    Regards, lampard