after return to factory settings all the voices are disappeared — TomTom Community

after return to factory settings all the voices are disappeared

Answers

  • YamFazManYamFazMan Posts: 17,507
    Superusers
    edited July 25
    Hi
    @Harryzwiers
    Welcome to the site....
    Have you tried a Soft/Drum roll restart on the device ??? This restarts the devices Operating System afresh

    RESETTING YOUR NAVIGATION DEVICE
    https://help.tomtom.com/hc/en-gb/articles/360013957499-Resetting-your-navigation-device
    Charge the device for at least 2Hrs "OR" have the device plugged into a power supply
    Press and hold the on/off button until you hear a drum-roll sound then release the on/off button.
    You won’t lose anything; it’s just like rebooting your PC
    I use a Soft/drum-roll start after any upgrade large or small.
    It’s also useful to keep in mind for sorting out most minor niggles......

    Stay Safe... ATB YFM
  • HarryzwiersHarryzwiers Posts: 2 [New Seeker]
    Thank you YFM, I thought that it would help but it didn't. I had downloaded one free voice, and that is still the only voice on my system after the reset.
  • VikramKVikramK Posts: 10,275 Moderator
    Hi @Harryzwiers

    Welcome to the community! A computer voice - Serena has been activated for your device. Please check for updates in MyDrive Connect.

    Regards, Vikram
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