Our servers are busy

kdvana Registered Users Posts: 2
Apprentice Traveler
I keep getting "Our servers are very busy right now" messages as I try to use the MyDriveConnect program to update my TomTom maps. I have tried several different times of the day over several weeks with no success. This message comes up after several minutes of the downloading. How do I get the updated program to download the free map downloads? Thanks!


  • kdvana
    kdvana Registered Users Posts: 2
    Apprentice Traveler
    Finally resolved by completely deleting MyDrive Connect program and reinstalling it. Hope this helps others!
  • YamFazMan
    YamFazMan Posts: 21,005
    Welcome to the site....
    Maybe useful....
    If I have a problem with MyDrive Connect... Instead of UN-installing & RE-installing MyDrive Connect
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect CPR to bring it back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1715777/#Comment_1715777

    Stay Safe... ATB YFM
  • cj373
    cj373 Registered Users Posts: 1
    New Seeker
    @YamFazMan worked like a charm for me, thanks
  • welly-13
    welly-13 Registered Users Posts: 6
    Apprentice Traveler
    @YamFazMan Thanks for posting the instruction, works in my case. :+1: