TomTom start XL CANT USE THIS MAP ON THIS DEVICE AFTER UPDATE ERROR

samba90
Registered Users Posts: 5 
Apprentice Seeker

Apprentice Seeker
I've connected old TomTom Start XL device via TomTom Home app and updated the software, after that - it is unable to load the maps. is now telling me there is a problem with the map and that i cant use these maps on this device: Europe_Central-100262. Can you help with that? thx
0
Answers
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Hi @samba90
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram1 -
Hi @samba90
Thanks for sending the serial number.
A map has been reactivated for your device. Connect your device to TomTom HOME and remove the existing map first.
Download a fresh version offered as a download in TomTom HOME.
Regards, Vikram1