Transfer of existing subscription

Frodegimm
Frodegimm Registered Users Posts: 2
New Seeker
edited July 2020 in TomTom GO Navigation app for Android™
I can not transfer an existing subscription to my new One + 8pro. Get one test ab in a month. Thralls when I already have an existing subscription.

Mod edit: Machine translated from Danish!

Answers

  • YamFazMan
    YamFazMan Posts: 20,958
     Superuser
    edited July 2020
    Google Translate....
    Frodegimm wrote: »
    I can not transfer an existing subscription to my new One + 8pro.
    Get one trial abbot in a month.
    Tired when I already have an existing subscription.
  • lampard
    lampard Administrators Posts: 6,004
    Moderator
    Hi @Frodegimm

    Are you using the same account you used to log in here? Can you please try to restore purchase on your app by going to the main menu> TomTom Services and login to your account. You can then restore your purchases there.

    Regards, lampard

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