NEED HELP PREVIOUSLY HAD START 52 BUT GOT STOLEN SO BOUGH USED START 25 NEEDING UPDATE OFF EBAY
julianp1971
Posts: 3 [New Seeker]
I DELETED THE OLD MODEL OFF MY DRIVE CONNECT BUT IT NOT LET ME ADD THIS START 25
JUST KEEP SAYING THERES BEEN A PROBLEM TRY AGAIN SO IT RECOGNIZES IT BUT ,WONT LET, ADD IT
SO OBS VANT UPDATE IT
SO I CANT GET PAST SHOULD YOU BE ABLE TTO CONNECT TO MANY USER OR ONLY 1?
IM ON WINDOWS 10
ANY HELP WOULD BE GREAT
JUST KEEP SAYING THERES BEEN A PROBLEM TRY AGAIN SO IT RECOGNIZES IT BUT ,WONT LET, ADD IT
SO OBS VANT UPDATE IT
SO I CANT GET PAST SHOULD YOU BE ABLE TTO CONNECT TO MANY USER OR ONLY 1?
IM ON WINDOWS 10
ANY HELP WOULD BE GREAT
0
Answers
Welcome to the community!
Could you send me the serial number of your device through a private message, please?
Thanks, Vikram
Superuser
Did the previous owner delete all their data from the unit?
Doug
Superuser
If you go into Settings/Mydrive does it still show the old My Drive account.
Did you have to set it up when you first turned it on?
Doug
I have replied to you on that PM.. Thanks, Vikram