Trying to update every day for the past month but just get "Our servers are busy" message. Any idea — TomTom Community

Trying to update every day for the past month but just get "Our servers are busy" message. Any idea

Trying to update every day for the past month but just get "Our servers are busy" message. Any ideas?
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  • YamFazManYamFazMan Posts: 17,489
    Superusers
    edited July 23
    Hi
    @Paisley_Gary1
    Welcome to the site....
    If I have a problem with myDrive Connect...
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect CPR to bring it back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
    ______________________
    JimB0b wrote: »
    Thanks @YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM
  • Paisley_Gary1Paisley_Gary1 Posts: 2 [New Seeker]
    Cheers YamFazMan - did the trick :)
  • YamFazManYamFazMan Posts: 17,489
    Superusers
    Hi
    @Paisley_Gary1

    You're welcome, glad you're sorted :)
    To help others in the community... If my reply answered your question?
    Please answer 'Yes'To... Did this answer the question? 'Yes'< >' No'

    Stay Safe... ATB YFM
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