Tomtom Traffic "Expired" but Go Premium shall have a lifetime subscription — TomTom Community

Tomtom Traffic "Expired" but Go Premium shall have a lifetime subscription

ZiocarloNLZiocarloNL Posts: 1 [Apprentice Seeker]
I just bought a Tomtom Go premium,
As soon as I downloaded new maps and system the Traffic icon says "expired on 2019" No traffic and radar service anymore.
Please help

Best Answers

  • VikramKVikramK Posts: 10,257 Moderator
    edited July 20 Accepted Answer
    Hi @ZiocarloNL

    Welcome to the community!

    Just do a factory reset and check again....

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive.

    See user guide

    Regards
    Vikram

Answers

  • VikramKVikramK Posts: 10,257 Moderator
    edited July 20 Accepted Answer
    Hi @ZiocarloNL

    Welcome to the community!

    Just do a factory reset and check again....

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favorites on the device you can create a back-up using MyDrive.

    See user guide

    Regards
    Vikram
  • FAVARSFAVARS Posts: 3 [New Seeker]
    edited July 20
    Hello, although the annual subscription has been renewed and paid (30 € 95) on its expiry date on July 2, 2020, the speed camera service remains inactive to this day (on the grounds that the subscription has expired). to reactivate this service? Thank you



    Mod edit: Machine translated (French)
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