6200 loss of voice directions / speed cam alerts

steveswills Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using MyDrive Connect
Have a 6200, took a long drive over weekend it was fine until the second turn, then all went quiet on the voice directions, until we were abiut 1 mile from destination, then she woke up ! Speed Cameras, on the A12 there is an AV Speed section, which TOMTOM twigged half way through and beeped once, and on the M25, not unknown for cameras...silence bar one camera ! on arribimg in Gloucester did a reset / rebot and all seemed fine on the way home, until we got near the M25 and then silence all the way home. no voice directions or camera alerts.... dveice fault or software issue does anyone know ? Thnakyou


  • VikramK
    VikramK Administrators Posts: 14,042
    edited July 2020
    Hi @steveswills

    Welcome to the community!
    Could be related to a software glitch, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing stored favorites on your device you can create a back-up using MyDrive.

    See user guide

    Regards, Vikram