Answers

• YamFazMan Posts: 19,001
  Superusers

  July 2020

  Hi
  @riscalad
  Welcome to the site....
  If I have a problem with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program gives MyDrive Connect a CPR and brings to bring it back to life...
  See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
  ______________________
  

  JimB0b wrote: »

  Thanks @YamFazMan
  I'm on a Mac but have found the two folders you mentioned (Home3 and MyDrive Connect) and deleted them. Hurrah!… that's done the trick after a couple of frustrating weeks I've updated it successfully.
  Many thanks for the advice.

  
  
  On a Mac....
  The "HOME3" and the "MyDrive Connect" folders are located here...
  MacOS: Users\Username\Library\Application Support\TomTom\
  
  Stay Safe... ATB YFM

  0
• riscalad Posts: 2 [New Seeker]

  July 2020

  Thanks @YamFazMan i did as suggested and it worked a treat many thanks for your input

  1
• YamFazMan Posts: 19,001
  Superusers

  July 2020

  Hi
  @riscalad
  You're welcome, glad you're sorted
  
  Stay Safe... ATB YFM

  0