via 135 gps fix not possible

tomtomhasser Registered Users Posts: 1
New Seeker
i resetted and updated my tomtom via 135 and gps is still not possible


  • DougLap
    DougLap Posts: 9,945
    Hi @tomtomhasser

    Did you

    Charge the unit for at least 2 hours or attach it to something like a Power bank or other power source then Start the unit. When it was ready to be used then go outside well away from buildings and trees etc with a clear view of the sky all around. Now you need to set a route and when ready to use put the unit down and leave it with the clear view of the sky for 30 minutes plus. If it locks onto the Sats the it should connect quicker in future as long as you keep it updated.

    It has been found that when you put it down if it is on a car roof that it seems to find the signal quicker