How can I install additional voices on my new TomTom GO 6200?

TimHi
TimHi Registered Users Posts: 4
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi Folks,

I'm new here and hoping someone can help to resolve a problem I have trying to download voices to my TomTom Go 6200.
I have a GO 5000 and a list of voices from all over the World.

My new GO6200 comes preinstalled with 3 x UK voices and 3 x Eire voices. I haven't found any option to install more and it's really irritating me. Hopefully it's just me and someone will provide a solution.

I am trying to install two English speaking voices; "Ben" (New Zealand) and "James" (Australia) but have failed miserably.

Can anyone help?

Tim

Answers

  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @TimHi

    I am afraid you will have to wait until tomorrow. when @VikramK or @lampard will add the voices you are looking for to your account and they then should appear as available downloads

    Doug
  • TimHi
    TimHi Registered Users Posts: 4
    Apprentice Seeker
    Thanks Doug,

    Many thanks for replying

    Tim
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @timHi

    You're welcome.

    Doug
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Hi @TimHi

    Sorry I added Serena and Malcolm earlier.

    Unfortunately, we don't have the voices you mentioned Ben or James.

    I have added Karen( Australian computer voice).

    Regards
    Vikram
  • miketorcy
    miketorcy Posts: 3,559
     Superuser
    I wait for three years for female french computer voice ,'( Virginie and Julie) some news?
  • TimHi
    TimHi Registered Users Posts: 4
    Apprentice Seeker
    Thanks Vikram,

    As a point of interest I have Ben and James on my GO5000. Do you happen to know why voices available on 5000 are not readily available on 6200? Just curious.

    Timh
  • Niall
    Niall Posts: 11,140
    Superuser
    @TimHi

    Are you sure this voice is "Ben" not "Ken" which you can get for free from here https://www.tomtom.com/en_gb/sat-nav/maps-services/shop/navigation-voices/ken/
  • TimHi
    TimHi Registered Users Posts: 4
    Apprentice Seeker
    Niall,

    Many thanks for the voices link, I wasn't aware of that.

    Very definitely talking about "Ben" (New Zealand) and "James" (Australia) complete with typical (comical) antipodean expressions, hence the reason for trying to get them for the 6200.

    I'm guessing there may be a backwards compatibility issue. There are certainly loads more worldwide voices to choose from through the GO5000 and TomTom MyDrive.

    Thanks for trying,

    TimH
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    Hi TimHI

    I think it's because of those voices are not compatible to run on the new firmware installed on the GO 6200 WiFi.

    Regards
    Vikram
  • Justmyself
    Justmyself Registered Users Posts: 3
    Apprentice Traveler
    Hallo Community

    I have an issue with my GO 6200 of not being able to use voice control (display language is English US) or download an English (US or UK) computer generated voice. Any suggestions on how to hack it?

    Just.
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @Justmyself

    Look back here later to see if @VikramK has added some voices to your account for you.

    Doug
  • Justmyself
    Justmyself Registered Users Posts: 3
    Apprentice Traveler
    DougLap wrote: »
    Hi @Justmyself

    Look back here later to see if @VikramK has added some voices to your account for you.

    Doug

    Thanks @DougLap I will keep on checking.

    Just
  • VikramK
    VikramK Administrators Posts: 14,303
    Moderator
    edited July 2020
    Hi Justmyself

    Welcome to the community!

    Serena and Malcolm(UK)
    Samantha (US)

    3 computer voices have been activated for your GO 6200 WiFi. Please check for updates.

    Thanks, Vikram
  • Justmyself
    Justmyself Registered Users Posts: 3
    Apprentice Traveler
    VikramK wrote: »
    Hi Justmyself

    Welcome to the community!

    Serena and Malcolm(UK)
    Samantha (US)

    3 computer voices have been activated for your GO 6200 WiFi. Please check for updates.

    Thanks, Vikram

    Many thanks @VikramK I was able to download the updates and my sat nav is now exactly how I would have wanted it to be. Thumbs up!

    Just.
  • DougLap
    DougLap Posts: 10,042
    Superuser
    Hi @Justmyself

    Glad you are sorted. That didn't take long. =)

    Doug