Missing Lifetime Map Update services- Activate please!
Comments
-
Morning Vikram.
Thanks for activating the maps. Unfortunately the selection on the update panel shows all the European maps (17 of them) except the one for Western Europe which is currently installed on my TomTom. Any chance of linking that one in please.
Thanks ... Richard0 -
Hi Richard
Asked our team to make some changes in the backend. Could you check again?
Regards
Vikram0 -
Vikram ...
Great. Right map downloaded and working fine. Thanks for your help.
Cheers ... Richard.0 -
Morning,
i have the same problem with Map Update services- Activate please
version on device v1035. i need the v 1050
Thanks0 -
I have a TomTom start 52, with lifetime maps. However, I did not connect my system to receive the automatic updates right away. Now, I wanted to travel and update my system beforehand. As I haven't got the activation code, I cannot update the maps without paying a fee. Is there a way of recovering your product code, or activating the lifetime maps.0
-
Hi @Pieterbiesemans
Hopefully @VikramK will pick this up and sort your account out if necessary. Look back here later.
Doug0 -
@VikramK - I've just taken another look at the list of maps available to update - Western Europe isn't showing, so I can't upgrade my 2015 version. The other Europe maps seem to be available though.
Can Western Europe please also be included in the list of available maps I can update?0 -
@Edelstahlkocher @Pieterbiesemans
Please check for updates now!
@CH23
Could you try checking for updates after a soft reset?
Thanks, Vikram
0 -
I also have the wrong card, after completing the procedure I get stuck on the link with the computer, after which the tomtom switches to wifi.
Mod edit: Machine translated (Dutch)0 -
Thank you Vikram! Problem solved. Map update was possible and I haved updated succesfully.0
-
Hello, I Have TomTom Start 52 EU GPS and when I am going to update map, because I have lifetime update asking for money. Why? Isn't it free ?0
-
Great thank you! Everything worked, even without a soft reset.0
-
Morning Vikram.
i am also missing my lifetime map update. can you activate it?
Thanks
John0 -
I have new Tomtom start52. After updating maps no maps on device. Please help to recovery maps. Thanks.
Darius0 -
-
Thanks for you Doug. This not working for me. Mydrive show you device are update and nothing new updates. And zero maps on devise now.0
-
And I do hard reset ... nothing0
-
Unable to update maps on my tomtom go professional 6250.
Should have lifetime map updates
Please advise asap.0 -
Hi @Darius70 @Tomtomfan_1
Let us see what @VikramK has to say once he has had a chance to look at your account details and logs on the TT servers.
Doug1 -
This is my tomtom st52
Darius0
This discussion has been closed.