TomTom XL 325 — TomTom Community

TomTom XL 325

DfairbanksDfairbanks Posts: 3 [Apprentice Traveler]
I tried to update my 325. It did a back up and then when I tried to download the new map, my download got to file "7315,15.bmp" The message states that the file could not be deleted. How do I get past this to finish downloaded the new map?


  • dhndhn Posts: 33,363
    When you look at the contents of your device using Windows File Manager, in the specific map folder might you see a file by that (corrupt) name: 7315,15.bmp?

    If so, try to manually delete it.
  • DfairbanksDfairbanks Posts: 3 [Apprentice Traveler]
    I deleted the file, then the update told me it stopped the download because it could not open 7315_15.bmp
  • dhndhn Posts: 33,363
    Did the download stop or was it during the install process?
  • DfairbanksDfairbanks Posts: 3 [Apprentice Traveler]
    The download stopped during the installation process. I called Tom Tom. They had me reformat the hard drive in the GPS. I had to update several times before the system would completely update, but like a pile driver, persistence finally paid off. Had I stopped with every failed to update, I never would have been able to reload my Tom Tom. I have an old machine with limited internal memory. This Tom Tom has no capability to increase the memory by adding a memory card. Therefore I could only update to a local region.
  • LuzerLuzer Posts: 2 [Apprentice Seeker]
    edited July 2020
    My browser does not detect the GPS signal and when connecting to the computer I get that it is not compatible. I look forward to a solution from you, thank you very much "

    Mod edit: Machine translated (Spanish)
  • DougLapDougLap Posts: 8,889
    Hi @Luzer

    Can I suggest that you use the French Forum.

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