Maps not available

iopanas · July 2020

Hello.
I try to update my TomTom 5100 maps and the update failed. Now on the device show "No Maps Available". On MyTomTom no maps available to download, try restore device and nothing. I use the SatNav to work. Many thanks

YamFazMan · July 2020

Hi
@iopanas
Welcome to the site....
See @VikramK post (Tomtom Moderator)
Here... https://discussions.tomtom.com/en/discussion/1121560/tomtom-no-maps-found/p1

Stay safe... ATB YFM

iopanas · July 2020

So, how i resolve my case? i think my case its number 2.

DougLap · July 2020

Hi @iopanas

During the current crisis phone lines are not working. See following

https://discussions.tomtom.com/en/discussion/1124472/contacting-customer-services

The chat and email facilities will not respond before Monday.

Doug

iopanas · July 2020

Thanks for the reply @YamFazMan and @DougLap.
@DougLap i will contact TomTom Monday.

YamFazMan · July 2020

Hi
@iopanas

Check on Monday @VikramK may pick this up early on Monday Morning....

ATB YFM

VikramK · July 2020

Hi @iopanas

Maps have been activated for your device. Please check for updates in MyDrive Connect.

Regards
Vikram

iopanas · July 2020

@VikramK i will do when arrive home.
Thank you very much for your help.

Best regards

Maps not available

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