how do I 'Import' a route into my GO PREMIUM device?..

appletelly
appletelly Registered Users Posts: 6
Apprentice Traveler
edited December 2021 in Devices using Wi-Fi®
I'm trying to load in some routes to my Go Premium & the website I got them from, says look for 'Itinerary Planning' and load them in via that - but I can't find 'Itinerary Planning' anywhere - any advice out there?!..thanks

Answers

  • YamFazMan
    YamFazMan Posts: 21,016
     Superuser
    edited June 2020
    Hi
    @appletelly
    Welcome to the site....
    To transfer a .ITN route to your NAV5 (Wi-Fi) Go Premium using a Micro SD Memory Card.....
    See... https://discussions.tomtom.com/en/discussion/1026286/transfer-a-route-to-your-nav4-5-device-using-a-micro-sd-memory-card

    Stay Safe... ATB YFM
  • appletelly
    appletelly Registered Users Posts: 6
    Apprentice Traveler
    Hi - I'm afraid I'm not having any joy!...The micro SD card I am using can only be formatted to ExFAT not FAT32 - do you think that's what the problem might be?..
    I also tried formatting the card IN the tomtom, then dropping the .ITN files on & putting it back in...still didn't recognise them?..
  • Lochfrass
    Lochfrass Posts: 18,076
     Superuser
    What size is the memory card?
    TomTom devices only accept memory cards up to 32GB

  • YamFazMan
    YamFazMan Posts: 21,016
     Superuser
    edited July 2020
    Hi
    @appletelly
    The Max size size for the Micro SDHC card is 32GB and MUST be formatted FAT32 before the device will recognise the Memory Card

    Stay Safe... ATB YFM
  • appletelly
    appletelly Registered Users Posts: 6
    Apprentice Traveler
    Ahhh - Was using a 64Gb - will get a 32 & re-try - thanks for the help
  • appletelly
    appletelly Registered Users Posts: 6
    Apprentice Traveler
    It worked with a 32 !! - Thanks very much for the help
  • YamFazMan
    YamFazMan Posts: 21,016
     Superuser
    Hi
    @appletelly
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM