Trouble planning a route in Europe with TomTom GO Navigation App
Mariarita_79
Posts: 7 [Apprentice Traveler]
I’ve downloaded the maps for France and Italy as we are going by car next Saturday. However when I plan the route with the final destination it won’t give me the route. Have I missed something?
Thank you
Thank you
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Mekky
Posts: 8 [Master Traveler]
Thank you for the information. I tried to plan the same route as I did Monday and it worked very well again. I suppose there must have been a bug somewhere in the My Drive routeplanner at a certain moment. I use My Drive routeplanner on my pc because it allows me to view all of it on 21 inch monitor.5
Answers
Superuser
Not knowing Start or finish could you also download all 3 European Ferry Connection files as well.
Also if that does not work download Switzerland even if you don’t want to go that way. You can ask for alternatives.
Please let us know.
Doug
Superuser
Can you explain what you mean by Manually found the destination please.
Doug
Superuser
Okay thanks. Just wanted to check in case you had found a bug.
Glad you are okay now.
Doug
Superuser
I assume you mean you cannot plan a route in My Drive as MyDrive Connect is the software you load on your PC to manage loading Maps, Updates etc and is not used for route planning.
I have just planned a similar route in My Drive from S-P-L to Amsterdam and it does it creating a route and says "I can save it to My Routes". So not sure why you are having a problem.
Doug
I tried it later on in the evening and sometimes I could have a route of about 2 km and more often he refused to calculate a route of less than a km. I even shut down my pc and restarted several times but the problem remained.
Five minutes ago I tried it again an suddenly there was no problem anymore.
I will try it tomorrow once again and keep you informed.
Superuser
Just to say again My Drive Connect is software you load on your PC for managing the software and maps on your device there is no facility to create routes using the software.
If you want to create routes then you use the My Drive website via your PC's browser.
https://mydrive.tomtom.com/
Glad it looks like you may be sorted.
Doug
Superusers
@Mekky
Welcome to the site....
Maybe useful....
.GPX Track....
The Save & Sync option saves a .GPX Track... its basicly a bread crumb track that you follow....
.ITN Routes....
I prefer .ITN Routes....
A Route planned directly on the device is a .ITN Route
An .ITN Route uses Stops and the device plans the route between the stops... An .ITN Route will will respond to Live Traffic and any route deviations BUT an .ITN route will doggedly follow the stops in the order they were created, if you miss a stop, the device will continuously attempt to guide you to the missed stop... You have to cancel the problem stop on the device to avoid it
If you want to force a different route you simply add more stops
Note...When you add the extra Stops Max Zoom right into the road
Don't put the stop on the wrong side of a dual track road (Journey loop back errors)
Don't put the stop up a side-road... It may guide you though a built-up area via side streets back to your route, instead of a u-turn
Don't put the stop on on a traffic Island always place a guidance stop further up road on the route after the required traffic island exit....
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Using the MyDrive Web Route planner....
Using a .ITN Route planned on the MDW Route planner...
The latest version of MyDrive Web Route planner....
For .ITN Routes with NO Stops... The Menu Shows 'Send Destination'
For .ITN Routes with Stops........... The Menu Changes to 'Send Stops'
The MyDrive Web Route planner only sends the route to the device as a Destination... Or if you add Stops it send it as a Route (But it's is not automatically saved in MyRoutes)
If you are using .ITN route and 'Send Stops' see my workaround below
Complex Twenty Stop .ITN Route Rider 400
Be Aware .ITN Routes....
If your starting point IS NOT your present location there's a BUG
When using the 'Send Stops' option, during an "A" to "B" route transfer and when 'A' IS NOT your present location...
The device drops Location "A"
This bug also applies also to Multi-Stop/Waypoint routes... 'A' to 'B' to 'C' to' D' to 'E' etc...
Important....
For a more detailed info about the 'Dropped 1st Stop Bug'
Click on the Link... https://discussions.tomtom.com/en/discussion/comment/1198253/#Comment_1198253
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This is the workaround method I use....
The Tomtom MyDrive Web Route Planner....
Get it Here... https://mydrive.tomtom.com
(1).... Plan my Route with the MyDrive Web Route planner (With or Without Stops as required)
(2)... Then Zoom in... Place a Sacrificial stop close to the Start Icon
(4)... Choose the 'Send Stops' option... The route will sync to your device
(5)... The device will calculate your route from your 'Present location'
(5.1)... The device will calculate your route using Stops in the order that you placed the Stops in the route
(5.2)... If the planned Start of the Route is your 'Present location'... Then skip Bullet-point... (6)
(6)...When the route has calculated, Pinch zoom to the correct start of your Route (The Sacrificial Stop Icon) 'Long Tap' (Tap and hold for +1 second) on the Sacrificial Stop Icon --> A quick menu opens --> Tap the 3Dot icon --> Choose 'Use as a Starting Point'
The device will calculate your route from your new location
(7)... Saving the Route
'Quick Tap' anywhere on the Route --> A quick menu opens --> Tap the 3Dot icon --> Manage route --> Add to my Routes.... Edit the route name as required or simply Tap Add
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Note... (1) A 'Quick Tap' and 'Long Tap' of the screen gives different menu options
Note... (2) The MyDrive Web Route planner will sync a route with a Max of 20 stops
Stay Safe... ATB YFM
Superuser
Glad you seem to be okay now.
Doug
Superusers
@Mekky
You're welcome, glad you're sorted
Stay Safe... ATB YFM