Lifetime traffic and speed cam is about to expire? Is this a bug? — TomTom Community

Lifetime traffic and speed cam is about to expire? Is this a bug?

BeuzyBeuzy Posts: 3 [Novice Seeker]
Hi @VikramK

I got a premium X yesterday, with lifetime traffic and speed cams.
Now I checked the status of the subscription on my device for the lifetime traffic and cams.
But seems the expire in a month?!? This can’t be correct is it?
Can anyone help me at tomtom support to fix this.

Thanks in front.

Best Answer

Answers

  • YamFazManYamFazMan Posts: 19,618
    Superusers
    Hi
    @Beuzy
    Welcome to the site....
    It will probably be Monday before @VikramK or @lampard the Forum Moderators pick this up and check the Account Status....

    Stay Safe... ATB YFM
  • BeuzyBeuzy Posts: 3 [Novice Seeker]
    Oke thanks, i check back to the answer then on monday.

    Thx
  • BeuzyBeuzy Posts: 3 [Novice Seeker]
    Hi @VikramK

    Thanks fot the quick help and service, now the cams and traffic info is activated!

    Just in time to start my work! This is great.

    Have a nice day!
  • DaveMillerDaveMiller Posts: 3 [Apprentice Seeker]
    I have the same problem: Go Premium (with lifetime traffic and camera services) received and set up today, and it says Traffic will expire on 22 July. How do I correct that, please?
  • DougLapDougLap Posts: 8,210
    Superuser
    Hi @DaveMiller

    Hopefully @lampard will pick this up and sort your account out. Look back later.

    Doug
  • VikramKVikramK Posts: 12,145 Moderator
    Hi @DaveMiller

    Welcome to the community!
    The services for your device have been fixed. Please do a soft reset as advised above and check again....


    Regards, Vikram
  • DaveMillerDaveMiller Posts: 3 [Apprentice Seeker]
    Superb! Thanks, Vikram, for your quick work.
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