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Thanks for sending the serial number. The device TomTom PRO 7150 TRUCK is not a consumer product and support for this device is handled by Webfleet
I don't think the voice you ordered will be compatible with that model. If it's a paid voice, please contact our customer service with the order number to raise a refund request.
Comments
Superuser
Look back here tomorrow as hopefully @VikramK or @lampard will be able to sort your account out.
During the current situation with people working from home somethings are taking longer to get sorted out.
Doug
You have ordered the voice for which device? I don't see any device linked to your TomTom account.
Could you send me the serial number of the device through a private message ?
Thanks, Vikram
Thanks for sending the serial number. The device TomTom PRO 7150 TRUCK is not a consumer product and support for this device is handled by Webfleet
I don't think the voice you ordered will be compatible with that model. If it's a paid voice, please contact our customer service with the order number to raise a refund request.
Thanks, Vikram