Speed camera update not working — TomTom Community

Speed camera update not working

fireyfredfireyfred Posts: 2 [Novice Seeker]
I bought a speed camera update £1 for three months believing this was for my device but it doesn't work

Answers

  • DougLapDougLap Posts: 7,223
    Superuser
    Hi @fireyfred

    Hopefully @VikramK or @lampard will pick this up and advise you what the situation is with your account.

    Doug
  • VikramKVikramK Posts: 11,135 Moderator
    Hi @fireyfred

    Are you not getting the updates for speed cameras in MyDrive Connect or are the alerts not working?

    The subscription looks okay on your account.

    Regards, Vikram
  • fireyfredfireyfred Posts: 2 [Novice Seeker]
    Hi Vikram,

    Thanks for your replies, they are appreciated.

    I’ll try to explain the situation a little more clearly.

    I 'have a TomTom Start 50 which includes lifetime European maps.

    I recently received an email “3 months speed cameras for £1”, I believed this would give me a 3 month extension to my present contract.

    What it appears to have given me is a 3 month contract for “World” speed cameras, which I cannot use on my Tomtom 50 without buying World Maps. I neither need nor want these.

    I simply wanted to extend my present European arrangement as economically as possible, however it seems I can’t buy this. any longer.

    The present situation on My Connect is:

    I have my existing European cameras which runs out on 19.11.2020.
    A new World cameras contract running until.09.09.2020 (which I don’t require nor can I use)

    There is also a download available for a 1 year European cameras contract extension (which is what I want) but I have been unable to download for the last three days.

    Hope this clarifies matters Vikram and I haven’t confused you further, many thanks, fireyfred
  • VikramKVikramK Posts: 11,135 Moderator
    Hi @fireyfred
    Everything clear now :)
    I have sent you a PM, please check your inbox.

    Thanks, Vikram
  • TrevorThorpe14TrevorThorpe14 Posts: 1 [New Seeker]
    i found when my speed camera subscription expired it does not notify you of any speed cameras. In the past it still alerted you to speed cameras but is out of date so you might not have all the current locations, but still works.
    Is this now how it works. Renewing the subscription for 3 months has brought them back but will they all be switched off when it expires?
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