My Places

MrTonysr
Registered Users Posts: 5 
New Seeker

New Seeker
I have 3 Tom Tom devices, Rider, Go for car and another for HGV but all My places do not appear the same?
Is there an easy way to sync this function?
Is there an easy way to sync this function?
0
Best Answers
-
Hi
@MrTonysr
Welcome to the site....
Do you know the Model Names
Or the 1st 2 characters of each Serial Number
The NAV4 & NAV5 (Wi-Fi) devices Will Auto sync MyPlaces if the devices are all logged in on the MyDrive Menu on each of the devices...
NAV2 & NAV3 will require manually transferring the Favorites & MyPlaces
Stay Safe... ATB YFM5 -
Hi
@MrTonysr
If all 3 devices update over Wi-Fi the AND are registered using the same Email Address/Password the NAV5 (Wi-Fi) devices Will Auto sync MyPlaces.....
Check... Tap 4Dot (.... Menu) --> Setting --> My Drive... Are you logged in ???
_____________________
You can have up to 10 devices on one MyDrive Connect Account
Simply use the same Email address & Password when you register the device...
The MyPlaces & Personal or 3rd party POI Categories will auto sync between the two devices....
_______________________
BE AWARE... Multple NAV4 or NAV5 devices using the same Email Address & Password... This configuration can give problems if two or more devices are being used at the same time... For example....(Snip) I have a Go 5000 and a Go 6000 – which my parents use – and both are on the same account. Just recently we were both using our devices simultaneously but heading in different directions, and we both had our routes automatically changed by each other's device which I wasn't expecting!
What's the solution for this: do I have to take one device off the account and create a new account for it? Will it lose the speed camera subscription if I do this? (Snip)
Answer.... Logging out of MyDrive on your devices is the way to go....
When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
___________________________
If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
____________________________
I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wifi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
I use a single password across all the devices... You only need to enter the password, the device remembers the email address
Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again
NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
_____________________________
Note.....
Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
The above does not work in the USA the Live Traffic system is different to UK/Europe
Stay Safe... ATB YFM5 -
Hi
@MrTonysr
They should all synchronize the Data... The MyPlaces & Personal or 3rd party POI Categories will auto sync between the 3 devices....
The Rider 4xx will sync when you connect over USB and MyDrive Connect
NAV4 'KD'.... Tap (.... Menu) --> Tomtom Services --> MyDrive... Log in/out
NAV(5)+Wifi) 'ZA'... Tap (.... Menu) --> Setting --> MyDrive... Log in/out
____________________________
Probably best to edit the serial numbers in your screen grab you only need the 'ZA' & 'KD' to find the model name....
Stay Safe... ATB YFM
5
Answers
-
Hi
@MrTonysr
Welcome to the site....
Do you know the Model Names
Or the 1st 2 characters of each Serial Number
The NAV4 & NAV5 (Wi-Fi) devices Will Auto sync MyPlaces if the devices are all logged in on the MyDrive Menu on each of the devices...
NAV2 & NAV3 will require manually transferring the Favorites & MyPlaces
Stay Safe... ATB YFM5 -
HI YFMan, thanks for that, I have had all devices on WiFi, although at varying times but it seems they keep their own set of My Places? this was not the case until I got the Large Vehicles TomTom?
I will see if I can get all devices on same WiFi at the same time today and see what happens.
Thanks again0 -
0 -
Hi
@MrTonysr
If all 3 devices update over Wi-Fi the AND are registered using the same Email Address/Password the NAV5 (Wi-Fi) devices Will Auto sync MyPlaces.....
Check... Tap 4Dot (.... Menu) --> Setting --> My Drive... Are you logged in ???
_____________________
You can have up to 10 devices on one MyDrive Connect Account
Simply use the same Email address & Password when you register the device...
The MyPlaces & Personal or 3rd party POI Categories will auto sync between the two devices....
_______________________
BE AWARE... Multple NAV4 or NAV5 devices using the same Email Address & Password... This configuration can give problems if two or more devices are being used at the same time... For example....(Snip) I have a Go 5000 and a Go 6000 – which my parents use – and both are on the same account. Just recently we were both using our devices simultaneously but heading in different directions, and we both had our routes automatically changed by each other's device which I wasn't expecting!
What's the solution for this: do I have to take one device off the account and create a new account for it? Will it lose the speed camera subscription if I do this? (Snip)
Answer.... Logging out of MyDrive on your devices is the way to go....
When you need to sync a route file, log back into MyDrive on the device/s you wish to sync the data
I use this method with 8 devices... After all, you only need to enter the password, the device remembers the email address
___________________________
If you're not happy logging in/out of MyDrive on the devices, you will need to set up a MyDrive account with different Email and password for each device... the downside is you will need to set up and maintain multiple MyDrive (Web) Route planner accounts for any MyPlaces, POI's and Routes you wish to sync to each individual device
____________________________
I maintain three NAV4 devices GO 5000, Start 60, Rider 400 and five NAV5 (Wifi) GO 520, 620, GO 6200, GO Premier & Rider 550 by simply logging in/out of MyDrive
I use a single password across all the devices... You only need to enter the password, the device remembers the email address
Most of the time on the individual devices I am out logged of MyDrive and only log in to sync data as required, then log out again
NAV4.................. Tap (.... Menu) --> Tomtom Services --> MyDrive... Stop Syncing
NAV(5)+Wifi)... Tap (.... Menu) --> Setting --> MyDrive... Stop Syncing
_____________________________
Note.....
Logging out of MyDrive on the device does not stop the device receiving Tomtom Traffic and live services info
The above does not work in the USA the Live Traffic system is different to UK/Europe
Stay Safe... ATB YFM5 -
Thanks again, I will log each in today in turn.
Will I lose any "My Places" or will they all merge?0 -
Hi
@MrTonysr
They should all synchronize the Data... The MyPlaces & Personal or 3rd party POI Categories will auto sync between the 3 devices....
The Rider 4xx will sync when you connect over USB and MyDrive Connect
NAV4 'KD'.... Tap (.... Menu) --> Tomtom Services --> MyDrive... Log in/out
NAV(5)+Wifi) 'ZA'... Tap (.... Menu) --> Setting --> MyDrive... Log in/out
____________________________
Probably best to edit the serial numbers in your screen grab you only need the 'ZA' & 'KD' to find the model name....
Stay Safe... ATB YFM
5 -
Well I did it, all sync'd via WiFi inc the Rider which was a result!!!
Thanks again for Your help much appreciated
Tony0