TomTom 520 - computer symbol, not turning on

askewes
askewes Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
I've followed everything here exactly: http://uk.support.tomtom.com/app/answers/detail/a_id/16339/~/navigation-device-not-connecting-to-computer-(mydrive-connect)

Nothing is working. MyDrive appears to update the device and then it turns off at 100%. When it loads up again it displays the same symbol.

Answers

  • VikramK
    VikramK Administrators Posts: 14,046
    Moderator
    Hi @askewes
    Welcome to the community!
    Please contact our customer service and report the problem.
    They should be able to advise if a repair is needed.

    Thanks, Vikram