TomTom VIA 53 - new map updates not available
I bought recently a tomtom VIA 53, it says on the box that it has lifetime Map updates, but the map on the device is from 05/2018 (Europe v1011.9036). I have tried to update it and it says its up to date. I know the newer version map (04/2020) is available (I have also VIA 52 with this latest map version, downloaded without any problems). If anyone had the same problem? Thank you in advance.