I deleted an acitvity in the TomTom Sports app by mistake. How do I re-upload the activity? — TomTom Community

I deleted an acitvity in the TomTom Sports app by mistake. How do I re-upload the activity?

I deleted an acitvity in the TomTom Sports app by mistake. How do I re-upload the activity from my TomTom Watch to the app. It only uploads new activities, not the one I have deleted by mistake.
Thanks for your help, guys!

Answers

  • lampardlampard Posts: 5,142 Moderator
    Hi @MatthiasvanRoeselare

    Welcome to the Community! Can you see that particular activity on the Sports website (desktop version)? Otherwise, you can follow the steps in the link here to re-upload them.

    Regards, lampard
  • tfarabaughtfarabaugh Posts: 16,575
    Superusers
    Once the watch thinks it has a successful upload it clears the memory (what you are seeing in the History is just summary data, the actual activity is deleted once synced). If you can find the ttbin file you can force an upload (if there is no ttbin it is lost). To force Sports to reupload an activity you need to do the following:

    1 - Exit Sports Connect on your computer (you must use a computer to reupload – right click on the tray icon and select Exit).

    2 - Locate the ttbin files (if they are not there the activity is lost and not recoverable - what is on the watch is just summary data, all the detail is gone). On a PC the ttbins are saved in a dated folder for the date of the activity under C:\Users\{User Name}\TomTom Sports\{Watch Name}.

    3 - On Apple Devices, connect your device to the computer, open iTunes, select your device in the iTunes sidebar, select Sports on the Apps tab under File Sharing and the ttbin files are listed on the right-hand side. Right-click (Mac: ctrl-click) a file to copy it and save it to your computer. In Android, the ttbin files are stored on the internal SD in (/sdcard/TomTom_Sports/[serial number of watch]/workouts/uploaded/).

    4 - Copy them to your computer

    5 - Place the ttbin files in the serial number directory:
    Windows: C:\Users\[user name]\TomTom Sports\[serial number]
    Mac: [home dir]/TomTom Sports/[serial number]

    6- Restart Sports Connect and connect your watch

    7 - Go the Settings page (click the gear icon on the top right) and press the 'Try again' button to re-upload the files.
  • KenTorresKenTorres Posts: 2 [Apprentice Seeker]
    lampard wrote: »
    Hi @MatthiasvanRoeselare

    Welcome to the Community! Can you see that particular activity on the Sports website (desktop version)? Otherwise, you can follow the steps in the link here to re-upload them.

    Regards, lampard

    Thank you very much for the detailed instructions. It helped to solve the problem.
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