when i try to update start 25 message comes up servers are very busy everytime — TomTom Community

when i try to update start 25 message comes up servers are very busy everytime

Chilton01Chilton01 Posts: 1 [New Seeker]
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  • DougLapDougLap Posts: 4,915 Superuser
    Hi @Chilton01

    Have a look here to see if this helps. There are a number of posts so work your way through them.

    https://discussions.tomtom.com/en/discussion/comment/1705348#Comment_1705348

    Doug
  • YamFazManYamFazMan Posts: 16,875 Superusers
    Hi
    @Chilton01
    Welcome to the site....
    If I have a problem with myDrive Connect... instead of UN-installing & RE-installing MyDrive Connect
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect CPR to bring it back to life...
    See... https://discussions.tomtom.com/en/discussion/comment/1686214/#Comment_1686214
    ______________________
    JimB0b wrote: »
    Thanks @YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    Stay Safe... ATB YFM
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