My UK maps have disappeared from my device

carolcarbine Registered Users Posts: 1
Novice Seeker
My much loved tomtom start seems to have deleted my UK maps? I appreciate it's an old device but I can't afford to update it at the moment. When I connect to tomtom home it's not giving me the option to update my map and I can't afford to purchase a new copy just at the moment. No. I don't have a back up either. Any suggestions home to reload my old UK maps please?


  • VikramK
    VikramK Administrators Posts: 14,569
    Hi @carolcarbine

    Welcome to the community!

    A map have been activated for your device. Just check for updates in TomTom HOME.

  • riversmeade
    riversmeade Registered Users Posts: 1
    New Traveler
    My UK map has also disappeared ... I use My Drive Connect on my Go 5100 ... John