TomTom Premium X — TomTom Community

TomTom Premium X

VictorBraz62VictorBraz62 Posts: 6 [Apprentice Traveler]
My TomTom Premium X do not sincronize with the web site and I can not put the roads trips on to my device an any new PI

Cant any one help please



  • YamFazManYamFazMan Posts: 20,253
    edited May 2020
    Are you logged intp MyDrive On the Premium X
    Tap 4Dot (.... Menu) --> Setting --> MyDrive.... Login with your A/C details

    Installing 3rd party POI Categories... You use the MyDrive Web Route planner

    See Tomtom Video... How to import POIs, GPX files and Favourites in MyDrive

    Displaying Personal POIs on the Driving View/Map
    Be aware... You can't install the POI associated .BMP files
    You can only use the 5 Tomtom supplied generic Icons....

    But you can use one icon for for more than one POI category i.e... place all your fuel categories under one Icon, then if you tap on a nearby 'say' Fuel Icon a Quick menu opens --> Tap the 3Dot Icon for more options & more Information

    Setup... After installing your Personal or 3rd party POIs....Tap 4Dot (....Menu) --> Settings --> Appearance --> Show POI lists on the Map
    It says a restart is required, but I've never found it to be necessary
    After choosing the Generic Icon.. Tap the coloured (^) Icon screen top right... Pinch zoom the Map, the Generic POI Icons all appear live and working
    Note... The Generic POI Icons disappear when the Map is highly zoomed out (I guess so you can scroll around a clear Map to find your location)
    The Icon reappear as you zoom back in again

    Here the Yellow Pentagon Icons --> National Trust
    Searching an installed 3rd party POI Category....
    The search engine is excellent you usually only need to type around three characters of the POI name for a hit...
    For example... I have loaded the 3rd party POI's for the National Trust... To show the POI's for "National Trust" on the map, work your way down to option (2)

    From the main screen
    Tap (....)4Dot Icon (Screen Bottom left)
    Swipe left or Tap the mid/right edge of the screen to go to and tap the MyPlaces Icon
    Scroll down and select the required POI Category For example "National Trust"
    You now have three options
    The Main search area turns blue and "National Trust" is offered with a flashing cursor
    Continue typing the name of the required "National Trust" site, Type Dud (Or as much of the word that's required for Dudmaston Hall appear at the top of the National trust list)
    Tap on the offered Dudmaston Hall and select the Drive Icon

    You also have two further options.....
    After the initial "National Trust" POI selection
    There's a dual Icon (screen bottom right) with Three Lines and Two circles

    (1)..... Tap the three Lines Icon (bottom right screen) and a list will appear of the "National Trust" sites in distance order
    (2)...... Tap the Two circle Icon for the "National Trust" sites POI's to appear on the screen (Pinch zoom for detail) (Note..... On the Start range its easier to tap the plus and minus buttons to zoom the map screen)
    as far as I'm aware it will show the nearest 60ish POI's around your location
    There is also a Keyboard Icon (screen bottom right) to return to the search window from the options (1) and (2)

    An example of the generic Icons on the search screen, the Icons are dynamic so the closer you zoom more icons appear

  • VictorBraz62VictorBraz62 Posts: 6 [Apprentice Traveler]
    Hi my friend still a not sincronize with but it sincronize with My Drive app on the computer.
    I did try everything :-(
  • DougLapDougLap Posts: 9,096
    Hi there @VictorBraz62

    Have you created the routes on the My Drive webpage on your PC and saved them to My Routes there. If so have you checked that you have ticked the box saying you want the route, Its for each one individually, to be synced to all your devices.

    Th3n you can go to My Drive in Settings and see if it is saying Stop Syncing bottom right. If it is do nothing as that means it has logged into your account .

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