How do I switch off the charging information on my screen ?
Wim178
Registered Users Posts: 3 
New Seeker
New Seeker
I did switch it on but I don't need it.
0
Best Answer
-
Hi @Wim178
If you want to stop the Charging Station icons appearing on the map then
Tap Menu
Tap Settings
Tap Appearance
Tap Show Poi list
Scroll down to Charging Stations and Tap on Show and change it to Off
If you want to remove the file from the unit and stop getting updates for it you will have to contact Customer Support.
Unfortunately owing to the current situation and many working from home the Phone Line Customer Support facility is not working. Whilst Chat and Email is available I would suggest waiting until the Phone lines are back up again which hopefully will not be too long.
Doug10
Answers
-
there is no charging information on the screen http://download.tomtom.com/open/manuals/start_42_52_62/refman/TomTom-START-EU-RG-en-gb.pdf#[{"num":42,"gen":0},{"name":"XYZ"},68,753,0]1
-
Tomtom offered in the list with updates also an update with the name "charging information". And I expected something about the charging from my Tomtom. So I loaded tis update on my Tomtom. But it is information about the places where you can load the batteries from your electric car. In many cities there are hundreds of places and since I have a car driving on petrol I want to get rid of this information. But I don't know how to do this. Can anybody help me with this?1
-
Hi @Wim178
If you want to stop the Charging Station icons appearing on the map then
Tap Menu
Tap Settings
Tap Appearance
Tap Show Poi list
Scroll down to Charging Stations and Tap on Show and change it to Off
If you want to remove the file from the unit and stop getting updates for it you will have to contact Customer Support.
Unfortunately owing to the current situation and many working from home the Phone Line Customer Support facility is not working. Whilst Chat and Email is available I would suggest waiting until the Phone lines are back up again which hopefully will not be too long.
Doug10 -
Hello Doug,
this answers my question !
And it worked, so thank you very much for your answer.
Problem solved.0
