Answers

• rider1rider Posts: 907 [Revered Pioneer]

  May 2020

  there is no charging information on the screen http://download.tomtom.com/open/manuals/start_42_52_62/refman/TomTom-START-EU-RG-en-gb.pdf#[{"num":42,"gen":0},{"name":"XYZ"},68,753,0]

  1
• Wim178 Posts: 3 [New Seeker]

  May 2020

  Tomtom offered in the list with updates also an update with the name "charging information". And I expected something about the charging from my Tomtom. So I loaded tis update on my Tomtom. But it is information about the places where you can load the batteries from your electric car. In many cities there are hundreds of places and since I have a car driving on petrol I want to get rid of this information. But I don't know how to do this. Can anybody help me with this?

  1
• DougLap Posts: 8,210
  Superuser

  May 2020 Accepted Answer

  Hi @Wim178
  
  If you want to stop the Charging Station icons appearing on the map then
  
  Tap Menu
  Tap Settings
  Tap Appearance
  Tap Show Poi list
  Scroll down to Charging Stations and Tap on Show and change it to Off
  
  If you want to remove the file from the unit and stop getting updates for it you will have to contact Customer Support.
  
  Unfortunately owing to the current situation and many working from home the Phone Line Customer Support facility is not working. Whilst Chat and Email is available I would suggest waiting until the Phone lines are back up again which hopefully will not be too long.
  
  Doug

  10
• Wim178 Posts: 3 [New Seeker]

  May 2020

  Hello Doug,
  this answers my question !
  And it worked, so thank you very much for your answer.
  
  Problem solved.

  0
• DougLap Posts: 8,210
  Superuser

  May 2020 edited May 2020

  Hi @Wim178
  
  Your welcome.
  
  Doug

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• DougLap Posts: 8,210
  Superuser

  May 2020

  His @Wim178
  
  Your welcome.
  
  Doug

  0