I purchase 3 weeks ago a tomtom go profesional 6250 and I'm very disapointed...

KBalboa
KBalboa Registered Users Posts: 3
New Seeker
Hello everyone,I bought a new device with the Europe truck maps 13 months old,already installed and when I try to renew or update the latest map,I need to pay and I dont find fair,as far as I have a lifetime maps...
If someone can give me some information or indication....Thank you

Answers

  • Lochfrass
    Lochfrass Posts: 18,996
     Superuser
    Hi
    You must contact the support to sort your account. The map should be ver.1046/1047.

    Support:
    United Kingdom
    02079 490 134
    Monday - Friday: 9:00 a.m. to 5:30 p.m.
    Chat
    Mail
  • KBalboa
    KBalboa Registered Users Posts: 3
    New Seeker
    Thanks a lot,is that I mean it....Just imagine,mine is still at 1030 and I dont understand why it not came already updated,because I just bought the sat nav
  • Lochfrass
    Lochfrass Posts: 18,996
     Superuser
    Sometimes some devices do not activate properly.
    Then the support must help.