I have my serial number but dont know model — TomTom Community

I have my serial number but dont know model

SarieroeSarieroe Posts: 4 [Novice Seeker]
Serial number not listed on site..ben searching for ages and ages to find model number need to buy an urgent wrizt band one i got doesnt fit....could fit the multisport but have no idea

HNxxxxGxxxxx

Mod edit: Please do not post any personal information on a public forum!

Answers

  • NiallNiall Posts: 10,766
    Superuser
    @Sarieroe

    "HN">Spark, with 4GB memory, uses MySports Connect
  • SarieroeSarieroe Posts: 4 [Novice Seeker]
    Hi thank you. so you think if i order a wrist strap for a spark it will fit? I dont recall it being called that. Any other ideas where i can properly confirm ? Tom tom support seems non existent
  • NiallNiall Posts: 10,766
    Superuser
    @Sarieroe

    Confirm with customer services


    Australia
    Chat
    Monday - Friday: 09.00 AM - 05.30 PM AEDT
    Saturday - Sunday: Closed
    Email
  • SarieroeSarieroe Posts: 4 [Novice Seeker]
    Yeah no one on chat ad already tried that closed down cause of corona. Ive got it sorted now thanks so much
  • tfarabaughtfarabaugh Posts: 16,169
    Superusers
    Sarieroe wrote: »
    Hi thank you. so you think if i order a wrist strap for a spark it will fit? I dont recall it being called that. Any other ideas where i can properly confirm ? Tom tom support seems non existent

    All units in the Spark/Runner lineup (Spark, Spark 3, Runner2, Runner3 and Adventurer) are identical and all the straps are interchangeable. The only straps that will not fit are the ones for the original Runner1 and MultiSport.
  • SarieroeSarieroe Posts: 4 [Novice Seeker]
    Thank u so much. Yes looks like j got the original runner as it doesnt fit
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