Server busy error in MyDrive Connect — TomTom Community

Server busy error in MyDrive Connect

Peterm1bwePeterm1bwe Posts: 2 [Apprentice Traveler]
edited May 12 in MyDrive Connect
Having trouble updating, keeps saying server is busy try later, any ideas? been trying for weeks. thanks

Best Answers

  • Peterm1bwePeterm1bwe Posts: 2 [Apprentice Traveler]
    Accepted Answer
    Thank you the delete worked! thanks

Answers

  • Peterm1bwePeterm1bwe Posts: 2 [Apprentice Traveler]
    Accepted Answer
    Thank you the delete worked! thanks
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @Peterm1bwe
    You're welcome, glad you're sorted :)

    Stay Safe... ATB YFM
  • geckobeachgeckobeach Posts: 3 [Apprentice Traveler]
    Thanks - worked a treat
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @geckobeach

    Thanks for the feedback... glad you're sorted :)

    Stay Safe... ATB YFM
  • laxiklaxik Posts: 2 [Novice Seeker]
    edited August 28
    Dá sa aj jednoduchšie pre počítačovo menej zdatných - odinštalovať MyDrive, reštartovať PC a znovu nainštalovať MyDrive.Po stiahnutí aktualizácie do PC dlhšie trvá kontrola navigácie...
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    edited September 8
    Hi laxik
    laxik wrote: »
    Dá sa aj jednoduchšie pre počítačovo menej zdatných - odinštalovať MyDrive, reštartovať PC a znovu nainštalovať MyDrive.Po stiahnutí aktualizácie do PC dlhšie trvá kontrola navigácie...
    Google Translate....
    laxik wrote: »
    It can also be easier for the less computer-savvy - uninstall MyDrive, restart the PC and reinstall MyDrive. After downloading the update to the PC, it takes longer to check the navigation.
    Thanks for the feedback....
    If I need to Delete MyDrive Connect I use the free version of Revo Uninstaller
    If you're using a Windows PC... Delete MyDrive Connect using the free version of Revo Uninstaller
    If you're using a Mac... Surely there must be a Deep Clean Uninstaller Program available for a Mac ???
    Download & install the free version of Revo Uninstaller
    Here...https://www.revouninstaller.com/revo_uninstaller_free_download.html

    The main advantage of using the Revo Uninstaller is that Revo first uninstalls the Program using the Windows default uninstaller ... Then scans and removes any of the left over files from MyDrive Connect that the default Windows uninstall leaves behind....

    Video using the Revo Uninstaller
    The Free & Pro Versions use the same process....

    (1)... Using Revo Uninstaller...
    (Revo 1st Stage)... Uninstall MyDrive Connect....
    (Revo 2nd Stage)... Scan for and delete any remaining files found by Revo....
    (2)... Clear your browsers cache (Optional, but I find it helps)
    (3)... Restart your PC (Not Turn Off & Turn On again)

    Important... For bullet-point (4)....
    I recommend that you NEVER have your Tomtom device connected to your PC when....
    (1)... The first Install of MyDrive Connect (Including Uninstalling & Reinstalling MyDrive Connect)
    (2)... Updating the MyDrive Connect program
    (3)... Modifying MyDrive Connect (i.e... Deleting the Home3 and the MyDrive Connect folders as in the workaround shown in the link below)
    It can have an adverse effect on the USB Driver install….


    (4)... Reinstall & Run MyDrive Connect
    (5)... Connect & Turn on your device... Login to MyDrive Connect

    Stay Safe... ATB YFM

  • MalvGuyMalvGuy Posts: 1 [New Seeker]
    Thanks very much, had to delete the folders before it worked.
    Is this a symptom of a software update?
    If so you would think that this could be fixed as part of the update.
    Nevertheless thank you so much!
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @MalvGuy

    Thanks for the feedback... glad you're sorted :)

    Stay Safe... ATB YFM
  • PhoenixstonePhoenixstone Posts: 4 [New Seeker]
    Previously I didn't log out before restarting my laptop. I guess that must have made the difference.
  • YamFazManYamFazMan Posts: 18,059
    Superusers
    Hi
    @Phoenixstone

    Thanks for the feedback... glad you're sorted :)

    Stay Safe... ATB YFM
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