TomTom XXL CANT USE THIS MAP ON THIS DEVICE AFTER UPDATE error — TomTom Community

TomTom XXL CANT USE THIS MAP ON THIS DEVICE AFTER UPDATE error

Hello,

I've connected old TomTom XXL device via TomTom Home app and updated the software, after that - it is unable to load the maps. is now telling me there is a problem with the map and that i cant use these maps on this device: Eastern_Europe-513 and Europe_Central-512. Can you help with that?

Is it possible to get more recent versions of these maps which are pretty outdated?


Thank you!
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  • VikramKVikramK Posts: 9,500 TomTom Moderator
    Hi @Audrone

    Welcome to the community!

    A map has been reactivated for your device. Just remove the existing map first and download a fresh version using TomTom HOME.

    Regards
    Vikram
  • AudroneAudrone Posts: 3 [New Seeker]
    Thank you for your prompt response!

    I see now update for "Europe" map 3193MB, but it does not fit into XXL model, because it is only 2GB sd storage only.

    Is there a way to get older maps which would fit into it? Or only for Eastern Europe? Or Lithuania only?
  • AudroneAudrone Posts: 3 [New Seeker]
    @VikramK - many thanks - it worked now and old device is back and working an intended!
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