Carminat TomTom SDCard does not take new card

IrisT
IrisT Registered Users Posts: 3
New Seeker
Hi, i am now searching for a few days how i can put my purchased map on my SDCard of my gps... No result.
I have made enough space on the card but de Drive Connect support does not find my card to make a new attempt. The Home support wants me to buy all over again...

Answers

  • Carminat
    Carminat Registered Users Posts: 990
    Revered Pioneer
    I'm guessing that you bought the new map using MyDrive Connect, but you should have used Home.

    If so, you need @VikramK to help put it right.
  • IrisT
    IrisT Registered Users Posts: 3
    New Seeker
    Lets try that... Thanx
  • VikramK
    VikramK Administrators Posts: 14,301
    Moderator
    Hi @IrisT

    Welcome to the community!

    A map has been reactivated for your device. Just connect it to TomTom HOME and check for updates.

    Regards
    Vikram
  • IrisT
    IrisT Registered Users Posts: 3
    New Seeker
    Hi, my tomtom home did not find any Maps in update. I saw a map available in the buy section but it was Benelux. I live near France so i need the Europe map...