Synchronization with sports app doesn’t work — TomTom Community

Synchronization with sports app doesn’t work

TdzTdz Posts: 5 [New Seeker]
Sport app and watch doesn’t synchronise activities...

Best Answer

  • tfarabaughtfarabaugh Posts: 16,851
    Superusers
    Accepted Answer
    The factory reset clears the activities that had not been uploaded unfortunately, but there was no other way to sync it. I would strongly consider syncing by computer, it is much more reliable.

Answers

  • tfarabaughtfarabaugh Posts: 16,851
    Superusers
    Nothing to be done with this little information. What device are you suing, what device are you syncing on, what error messages are you getting? Without a detailed description of the problem and what steps you have taken to remedy it there is no way to help you
  • TdzTdz Posts: 5 [New Seeker]
    Tomtom runner 3 cardio music with iphone 8 tomtom sports app. Message: can not synchronise activities.
  • TdzTdz Posts: 5 [New Seeker]
    I already did all the steps on your site like: disconnect watch and reconnect again, restart phone, connect the watch with pc But nothing works...
  • TdzTdz Posts: 5 [New Seeker]
    zcaf8uykt4yc.png
  • TdzTdz Posts: 5 [New Seeker]
    Thanks I think it will work now ... however I lost ten activities...
  • tfarabaughtfarabaugh Posts: 16,851
    Superusers
    Accepted Answer
    The factory reset clears the activities that had not been uploaded unfortunately, but there was no other way to sync it. I would strongly consider syncing by computer, it is much more reliable.
Sign In or Register to comment.

Who's Online in this Category0