Carminat Live 2011 Renault Kangoo — TomTom Community

Carminat Live 2011 Renault Kangoo

roddieboyroddieboy Posts: 3 [Apprentice Seeker]
Carminat live has suddenly stopped receiving a gps signal.I have updated many times,new roof antenna,purchased new map with updates,gps fix downloaded many times.Everything else works radio cd phone etc.....any thoughts would be appreciated....Rod

Answers

  • VikramKVikramK Posts: 9,253 TomTom Moderator
    Hi @roddieboy

    Welcome to the community!

    The view of the GPS receiver or the antenna should not be obstructed. If you are in a wooded area, near tall buildings or water it can take longer than normal for your device to receive a GPS signal. Try moving to an area with an open view of the sky if possible.

    I would also suggest that you try a factory reset.

    Regards
    Vikram
  • roddieboyroddieboy Posts: 3 [Apprentice Seeker]
    Done all of that till I'm blue in the face.I'm going to check the antenna cable next.It worked fine before so why it doesn't work now I don't know.Very annoying
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