TomTom Updates invoice and order
Tosca1918
Posts: 2 [New Seeker]
Dear,
Because of "corona" nobody in Belgium & the Netherlands can help me, so I try it this way because of urgency, I'am a trucker and need a quick solution to do my job as well as possible !!
I bought 2 updates for my Trucker 6000 (speedcamera+ Traffic Europe 18 months) but did not receive yet a link to downlaod the updates on my device... Altough it's already paid !!
Please, can YOU help me...? Or reply my mail at least..
Kind regards,
Dany
Mod edit: Please don't post private or personal information on a public forum. Thanks!
Because of "corona" nobody in Belgium & the Netherlands can help me, so I try it this way because of urgency, I'am a trucker and need a quick solution to do my job as well as possible !!
I bought 2 updates for my Trucker 6000 (speedcamera+ Traffic Europe 18 months) but did not receive yet a link to downlaod the updates on my device... Altough it's already paid !!
Please, can YOU help me...? Or reply my mail at least..
Kind regards,
Dany
Mod edit: Please don't post private or personal information on a public forum. Thanks!
0
Answers
Hi Dany
Welcome to the community!
I have asked the team to sort out the subscription on your account. The services you ordered have been activated for your device.
I also edited your post to remove the attached invoice and other personal information you posted.
Regards
Vikram
Thanks for your quick answer and your concern!
I apologize for the personal information that I posted, I won't do it ever again !!
But, there was only 1 service activated, the "speed camera" update.
The TRAFFIC EUROPE 18 months, which I also payed for, was NOT ACTIVATED...
Please, can you ask your team to activate it as well (as quick as possible) ?
That's the update I need most of all !
Thanks for your cooporation again.
Kind regards,
Dany