can not connect to my drive — TomTom Community

can not connect to my drive

damesdames Posts: 5 [Apprentice Traveler]
I have downloaded my drive connect on 3 devices but my tom will not connect at all! I have used tom help for a month but they cant get me connected, I have also uninstalled several times I have tried on windows10 windows7 and x.p As a senior citizen I do not understand some of the jargon they give me. the last instruction from tom was "phone help" which I do not want to do!! I do get my device. My device is on my drive on start up but when I click on manage my device I get "update the easy way window" Only. Ser. No. ZR Help Please. regards Dames

Best Answers

  • damesdames Posts: 5 [Apprentice Traveler]
    Accepted Answer
    Thats great and thank you, would you know if I can add third party poi on to my TT (thats a word i have now know) It,s a go 5200 wifi with sim and if I could be so bold! I thought I could search on the TT Via the internet for poi if they didnt show up?? is that correct. Thank you again.
  • damesdames Posts: 5 [Apprentice Traveler]
    Accepted Answer
    Thanks for all your help, I have a lot to work with now so I will be busy for a while !! But just realised I'm not allowed to go out?? Thanks.

Answers

  • damesdames Posts: 5 [Apprentice Traveler]
    Accepted Answer
    Thats great and thank you, would you know if I can add third party poi on to my TT (thats a word i have now know) It,s a go 5200 wifi with sim and if I could be so bold! I thought I could search on the TT Via the internet for poi if they didnt show up?? is that correct. Thank you again.
  • damesdames Posts: 5 [Apprentice Traveler]
    wow I will try that, I really do thank you (if it works of course) I have had my problems for a couple of months and now know more than all the info on the tom tom (TT sorry) site and all the emails sent to help!! Thanks again.
  • damesdames Posts: 5 [Apprentice Traveler]
    Accepted Answer
    Thanks for all your help, I have a lot to work with now so I will be busy for a while !! But just realised I'm not allowed to go out?? Thanks.
  • damesdames Posts: 5 [Apprentice Traveler]
    Just to let you know all sorted, all to do with me not knowing I had to log in to " Tomtom My Drive website and log into your account there" Thanks Again.
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