My watch Runner3 do not connect to laptop

andrelopes
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The last version of TomTomConnect is installed but when I plug in the watch windows show an error message indicating the no driever was foud to the new usb device (watch)
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Answers
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Hi @andrelopes
Welcome to the Community! Can you try the suggestions here by tfarabaugh and see if it works? https://discussions.tomtom.com/en/discussion/1120543/my-spark-does-not-connect-via-usb#latest
Regards, lampard0