Hallo! A have an tom tom trucker 500 an after updating work only with car setting and leverkusen

Lucian007
Lucian007 Registered Users Posts: 6
Apprentice Seeker
in Devices using MyDrive Connect
A have an tom tom trucker 500 an after updating work only with car setting and at leverkusen brucke don't see the restriction.

Answers

  • VikramK
    VikramK Administrators Posts: 14,066
    Moderator
    Hi @Lucian007

    Welcome to the community!

    Could you do a soft reset and check if you are able to change the vehicle settings?



    Regards
    Vikram
  • Lucian007
    Lucian007 Registered Users Posts: 6
    Apprentice Seeker
    Hi !I made the reset but is the drame. I can put the duce de on truck mode but don't about the restricționa for truck
  • VikramK
    VikramK Administrators Posts: 14,066
    Moderator
    edited March 2020
    We could try a factory reset?

    Main menu- settings- system- reset device

    OR the Recovery mode, if the above does not fix the issue-



    Regards
    Vikram
  • Lucian007
    Lucian007 Registered Users Posts: 6
    Apprentice Seeker
    I reset the device but still not workimg correct.ntjxxbkc0cki.jpg
    6q2wgnqxvwgu.jpg
    7zn2e9mexhxi.jpg
    He see the restriction but make the router true restriction
  • Lucian007
    Lucian007 Registered Users Posts: 6
    Apprentice Seeker
    I have to avoid manualul the restriction
  • Lucian007
    Lucian007 Registered Users Posts: 6
    Apprentice Seeker
    And betofe updating sas ok and avoid this restriction
  • Lochfrass
    Lochfrass Posts: 18,072
     Superuser
    HI

    It seems to be an issue in the map. In the German part of this forum some users have the same problem,
    https://discussions.tomtom.com/de/discussion/1121975/ist-navigation-ein-gluecksspiel/p1
    Google translate can help you to read the thread.

Categories