download maps

brusualex Registered Users Posts: 2
Apprentice Seeker
there is an update for the maps and takes forever to download it. one hour and is only at 7 %
I'm on wifi and I have 200 Mbps download and yes, tested the internet speed and is working very well.
can I download the map on my computer? and after that copy into the phone?
thank you


  • lampard
    lampard Retired TomTom Employee Posts: 6,075 Retired Community Moderators and Admins
    Hi @brusualex

    Sorry for my late reply! I hope the map download was successful. You can only download the maps on the phone within the App itself. Let us know if you find the same behavior with the next map release.

    Thanks, lampard

  • schneidernet
    schneidernet Registered Users Posts: 269
    Exalted Navigator
    It is slower compared to before. I have 1gb fiber so that is not an issue. The U.S. is about 11gb and takes me about an hour. That said, it is better than before as the download completes without any stalls and you can poke all 57 times without it balking.

    I am more inclined to think the server is just busy or the on ramp is congested.
  • YamFazMan
    YamFazMan UKPosts: 21,359
    edited March 2020
    (Snip) The U.S. (Map) is about 11gb (Snip)
    Wow 11GB... Is that a typo ???
    Edit... Just updated the US Map 10.6GB :o

  • schneidernet
    schneidernet Registered Users Posts: 269
    Exalted Navigator
    Yep. It's a doozy. And, I haven't a clue why.