The internet keeps bombing out whenever I connect the "Via 52 " using the provided USB cable

Ktoh78 Registered Users Posts: 1
New Seeker
I still have not updated to latest map version.


  • rider1rider
    rider1rider Registered Users Posts: 1,521
    Revered Voyager
    probably your usb port on the computer causing the wifi to drop. try a different usb port. it can be a computer or hardware issue.
  • YamFazMan
    YamFazMan UKPosts: 21,353
    edited March 2020

    On the rare occasions I have a problem with myDrive Connect
    I Delete MyDrive Connect using the free version of Revo Uninstaller then Reinstall MyDrive Connect....
    Using the Method Here...

    Or instead of UN-installing & RE-installing MyDrive Connect
    I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program just as effective for giving MyDrive Connect a CPR...

    JimB0b wrote: »
    Thanks YamFazMan
    I'm on a Mac but have found the two folders you mentioned (Home3 and MyDriveConnect) and deleted them. Hurrah.. that's done the trick after a couple of frustrating weeks I've updated it successfully.
    Many thanks for the advice.

    On a Mac....
    The "HOME3" and the "MyDrive Connect" folders are located here...
    MacOS: Users\Username\Library\Application Support\TomTom\

    "Download/installation interrupted".....
    Are your USB ports set for power saving "USB Selective Suspend"