trajectory speed controls gone after card update — TomTom Community

trajectory speed controls gone after card update

Last week I was notified a new map update was available so I updated mg Go5000. Since then all my trajectory speed contols seem to be gone. I don't see them anymore in my routes and while I'm navigating. Neither do I get any automatic questions anymore about what's my destination when I start driving? When I connect to MyDrive I get the message my system is up-to-date. Anyone else having this issue?

Best Answer

  • VikramKVikramK Posts: 9,540 TomTom Moderator
    Accepted Answer
    Belgosteve wrote: »
    Last week I was notified a new map update was available so I updated mg Go5000. Since then all my trajectory speed contols seem to be gone. I don't see them anymore in my routes and while I'm navigating.

    Could you do a soft rest, and then test the device on a planned route?

    Belgosteve wrote: »
    Neither do I get any automatic questions anymore about what's my destination when I start driving?

    To receive suggested destinations, you need to do the following:

    Agree to Keep journey history to predict destinations when prompted for consent. You can change this setting in Settings > System > Your information and privacy.
    Make sure no route is planned.
    Switch voice control ON if your device has this feature.
    Make sure that your volume is not muted and is set higher than 20%.
    Do some driving for a few days, planning routes to your favorite My Places.

    Thanks
    Vikram

Answers

  • VikramKVikramK Posts: 9,540 TomTom Moderator
    Accepted Answer
    Belgosteve wrote: »
    Last week I was notified a new map update was available so I updated mg Go5000. Since then all my trajectory speed contols seem to be gone. I don't see them anymore in my routes and while I'm navigating.

    Could you do a soft rest, and then test the device on a planned route?

    Belgosteve wrote: »
    Neither do I get any automatic questions anymore about what's my destination when I start driving?

    To receive suggested destinations, you need to do the following:

    Agree to Keep journey history to predict destinations when prompted for consent. You can change this setting in Settings > System > Your information and privacy.
    Make sure no route is planned.
    Switch voice control ON if your device has this feature.
    Make sure that your volume is not muted and is set higher than 20%.
    Do some driving for a few days, planning routes to your favorite My Places.

    Thanks
    Vikram

  • BelgosteveBelgosteve Posts: 19 [Master Traveler]
    Hi Vikram,
    Both suggestions worked fine! =)

    Thanks for your help!

    Regards,
    Steve.
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